Privacy Policy

The Resilient Minds Initiative ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.theresilientmindsinitiative.co.uk , use our services, or engage with our educational content.

1. Information We Collect

We may collect and process the following information:

Personal Information: Name, email address, phone number, billing details, and other contact details when you register for courses, or contact us.
Academic Information: Course preferences, progress, assessments, and feedback.
Technical Data: IP address, browser type, device information, and cookies for analytics and website functionality.
Payment Information: If you make a purchase, we collect payment details via secure third-party payment provider Stripe.

2. How We Use Your Information

We use the information collected to:

Provide and manage our educational services.
Process transactions and send invoices.
Improve our website, courses, and user experience.
Communicate with you regarding course updates, promotions, and customer support.
Ensure website security and prevent fraudulent activities.
Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Third-party vendors who assist in website hosting, payment processing, analytics, and customer support.

Legal Authorities: If required by law or in response to legal processes.

Business Transfers: In the event of a merger, sale, or acquisition, your data may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyse website performance. You can manage cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organisational measures to safeguard your data from unauthorised access, disclosure, or loss.

6. Your Rights

Depending on your location, you may have rights including:

Accessing, updating, or deleting your personal data.
Objecting to or restricting data processing.
Withdrawing consent for marketing communications.

To exercise your rights, please contact us at GDPR@theresilientmindsinitiative.co.uk

7. Retention of Data

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies before providing any personal information.

9. Updates to This Policy

We may update this policy periodically. Any changes will be posted on this page, and significant changes may be communicated directly.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

The Resilient Minds Initiative

Email: GDPR@theresilientmindsinitiative.co.uk

Phone: 07707 988 227

If a data subject is still unhappy after contacting us direct, they may contact the Information Commissioners Office on 0303 123 1113 or via their website https://ico.org.uk